Listen to it like a podcast!
In this video we cover;
- What the Customer Journey is
- Why it’s important to understand it for your tourism business
- Thinking about marketing channels at each stage of the Customer Journey
- Your role as a tourism business owner, or marketer, in moving customers through their journey to, and with, your product or service
DOWNLOAD CHAPTERS 1-3 FOR FREE
'An Absolute Must-Do'; the Book.
A concise framework to build a tourism business that people love, pay more for, and rave about.